152 Norseman St, Etobicoke, ON M8Z 2R4

TORONTO Campus

Automotive Service Operations


ATC’s Fixed Operations Specialist (Automotive) program (Approved as a vocational program under the Private Career Colleges Act, 2005) is actually three programs in one. You will receive a wide angle view of dealer/store operations and management procedures within a dealership, a repair facility, a body shop and a retail parts store.

Your search for automobile repairing service training ends here!

Automobile repairing service programs

  • Introduction to the Automotive Industry and Employment Skills
  • Service Facility and the Service Consultant
  • Communications: Customer Relations
  • Internal Communication, Relations and Supervision
  • Communication: Customer Delivery and Follow Up
  • Introduction to Automotive Parts Management
  • Product knowledge: Automotive Systems
  • Parts Management Procedures
  • Marketing and Selling in the Parts Department
  • Parts Pricing and Service Charges
  • Computerized Parts Management
  • The Manager’s Position
  • Material damage procedures
  • Vehicle construction
  • Damage analysis
  • Estimating principles
  • Mitchell flat rate estimating
  • Basic paint estimating
  • Review of body shop operations
  • Preparing estimates
  • Introduction to automated estimating
  • Advanced material damage procedures and vehicle construction
  • Introduction to Audatex Estimating
  • Introduction to ADP Parts and Service

To learn more about automobile repairing service, read our web pages on:

Request Your Free Automotive Career Information Kit!

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

David R. Lennox Transportation Operations and Dispatching

I would like to take this opportunity to thank all the staff at the ATC for their dedication to the Dispatching & Transportation Operations program. When I first walked through the front door I was greeted by Rebecca, Ricardo, and then it just got better. Once in the classroom, Jerry made us feel like we were going to conquer the world.

When I first started I wondered what had I gotten into, but as the weeks went by and I immersed myself in the weekly segments, I found that I could learn and retain what Jerry was trying to teach us. Jerry’s vast knowledge of the trucking industry was very much appreciated and made it so that I wanted to learn more.

Jerry seemed to like giving us lots of tests, but in the end it paid off, with 19 weeks in class, 4 weeks out in practicum, and then a final week to refresh and study for the final exam was very fulfilling.

I also enjoyed how all the staff encouraged us to stick with it and that in the end it would be worth it, and would take the time to talk with us even though we were all very busy.

Once again, thank you for all the help!

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Toronto Campus

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