There is considerable demand for trained workers who are looking to embark on a dynamic and practical career in the auto industry. As a repair technician, you’ll be working in an auto body shop to carry out various jobs, from replacing parts to fixing small dents to performing a major rebuild on vehicles that have suffered collision damage. On a day-to-day basis, you’ll also be interacting with clients to inform and update them on the status of their vehicles.
Beyond their professional training, auto body technicians apply a number of skills that help them provide an efficient and high-quality service to customers. From interpersonal skills to a strong work ethic, read on to discover the top qualities that can help you succeed as an auto repair technician!
1. A Flair for Customer Service
As an auto body repair technician, you’ll be communicating with new and returning customers on a daily basis. Auto technicians often work with clients in stressful situations, when significant damage in an accident may have occurred. In those instances, the technician is responsible for handling customer interactions in a calm and reassuring manner. Strong communication skills will help you to understand the needs of your client and offer a clear explanation of the work you’ll be doing.
The main goal of customer service is to build a strong relationship with clients so that they keep coming back. By listening to their concerns, answering any queries, and resolving complaints in a professional manner, repair technicians can ensure that clients have a positive experience of their auto shop, regardless of the situation.
2. Having a Desire to Learn
To find success in auto body technician careers today, you must continue to keep learning. The acceleration of automotive technology means that the industry is constantly changing, with new makes, models, and equipment. As an auto body technician, you should enjoy staying on top of the latest trends in technology and be willing to try out new techniques to improve the quality of your work. A good automotive technician program is a good place to start. Here, you’ll get a jump start on your career in a hands-on program taught by instructors with industry experience. With a strong foundation of knowledge and skills – combined with a love of learning – you’ll be ready to adapt to the changes in the auto industry today.
3. The Value of Perseverance In Auto Body Technician Careers
As an automotive technician, you’ll be responsible for diagnosing and performing a number of different repairs. This involves correctly identifying the cause of a vehicle’s trouble and strategizing the best possible solutions. When problem-solving, you’ll have to examine the issues from many different angles and often base your solution on limited information from a customer. Even with the sharpest skills, there will be times when you encounter problems that take a few tries. The ability to persevere in the face of these challenges will not only benefit your customers but will also develop your experience and knowledge as an auto technician. With the right attitude, you can apply your training to provide an efficient and effective service to any customer.
Are you interested in auto body technician training?
Contact ATC Surrey for more information on our programs!
