5 Essential Skills You’ll Develop During Automotive Business Manager Training 

If a leadership role in the automotive industry interests you, it may be time to consider becoming a business manager at a dealership. Automotive business managers play a vital role in the success of a car dealership. Their primary responsibility is providing finance and insurance products to customers. They also process payments, sell aftermarket products and sign off test drive forms. There are a variety of skills that will help you succeed in this career path. Keep reading to learn about them. 

1. Mathematical Skills Will Come in Handy 

As an automotive business manager, you’ll spend a lot of your time working with numbers, as most of your job will involve financing vehicles and offering customers the most economical deal. You’ll need some basic math skills to calculate discounts, commissions, and interest. An understanding of finances and market trends will also be essential to your success. 

As an automotive business manager, your goal is to achieve a high penetration of finance and insurance against the number of vehicles sold at your dealership. The deeper a customer’s relationship with a dealership through financing, service, or insurance, the more likely they are to return and refer other buyers. 

2. Critical Thinking Skills Will Help You Solve Problems 

After business manager training, you’ll get a chance to put your critical thinking skills into practice. Being able to problem solve and think on your feet will be helpful as you search for the best solutions for your customers based on their financial situations. Your critical thinking skills will also help you negotiate and persuade customers to close deals. In addition to offering solutions for your customers, you’ll need to problem-solve in the event that your dealership begins to experience cash-flow issues. 

3. Communication Skills Are Necessary for Automotive Business Managers 

Good communication skills will play a large part in your future success as a business manager. You’ll need to have strong reading comprehension to correctly interpret safety rules, maintenance instructions, and procedure manuals. You’ll also need the communication skills to send short business correspondences and memos in a way that is clear to the recipient. Additionally, you may need to respond courteously to customer complaints, offering a solution that would satisfy them. 

4. Leadership Skills Are Necessary After Business Manager Training 

After F&I manager training, you’ll have the opportunity to take the lead. Remember, as a manager, your leadership will reflect on the success of the whole business. Skills like relationship building, effective communication, and decisiveness are excellent for leadership. In addition, an ability to impart knowledge effectively will come in handy as you instruct and oversee your sales team on finances and insurance-related concepts and programs. By working as a hands-on leader, you can ensure that all employees are on the same page and are on track to success. 

5. A Strong Understanding of the Automotive Industry 

As an automotive business manager, it’s essential that you understand the ins and outs of the industry. When you receive training with ATC Toronto, you’ll be taught by experienced instructors who have first-hand experience working in the automotive industry and valuable wisdom to share. With a growing shortage of well-trained individuals to fill sales occupations in Canada, your expertise in the auto industry will be a hot commodity. Through our training, you can get ready to take advantage of the opportunities and growth potential in the field.

Ready to become an automotive business manager? 

Contact ATC Toronto for more information.