Loss Prevention in Dispatcher Careers: A Cheat Sheet for Recent Dispatch Training Grads

For professionals in the dispatching industry, loss prevention is a top priority, yet it can also pose a significant challenge. In truck dispatching, large loads of cargo are being shipped from one location to the next at a high frequency, with a number of different stakeholders responsible for contributing to their safe and intact delivery. If you’re considering a career in transportation operations, you may be working to mitigate loss within your sector of purview. Thus, familiarity with key loss prevention types and methods will enhance your success. 

Many different factors can be attributed to cargo loss. While water exposure and fire damage pose a threat, the main types of losses are operational losses and theft. Losses which fall under the category of operational include those that occur during accidents, routing errors, and other situations associated with the trucks and trailers a dispatching company is responsible for. On the other hand, cargo theft due to a lack of security measures in holding terminals is another problematic type of loss.

Below, prepare yourself for a successful career in transport operations by exploring the different types of loss prevention methods which can be employed within the dispatching industry.

Loss Prevention Methods: GPS Tracking Devices

After completing your dispatch training, one loss prevention strategy to integrate will be the use of GPS tracking devices. With advancements in technology, it’s become possible to know exactly where a load of cargo is at all times, which is extremely useful for mitigating loss. GPS tracking devices can be attached to semi trailers and trucks, providing operations professionals with key, real-time information such as speed, location, the direction of travel, and more. These devices enhance the odds that a lost or stolen load can be recovered, reducing the risk associated with transporting valuable loads.

Correct Handling of Cargo

Improper handling of cargo can be attributed to a significant amount of loss in the transportation industry. Poorly packaged cargo can be vulnerable to damage, and cargo must be secured with the use of pallets, airbags, void fillers, lock bars and more when loaded for transportation. Additionally, the equipment used to load the cargo must be compatible with the cargo in question. For example, a forklift should not be used to handle unprotected cargo subject to puncture. Ensuring that good practices are in place for the loading, unloading and storage of cargo will go a long way in preventing unnecessary loss.

A Strategic Approach to Security

Good security measures are important for loss prevention within any dispatching facility, especially in the case of transporting highly valuable goods. Grads of dispatcher schools should be aware of the hours of operation of cargo terminals, as well as the types of goods which are being left in terminals and vehicles. High-value goods should be encased in secure areas as locked cribs or cages to prevent theft, and consistent inventory checks should be conducted in order to ensure that nothing has gone missing. Other security measures to implement include adequate fencing, lighting, the employment of security guards, and the use of security equipment such as surveillance cameras.

Comprehensive Dispatch Training for Drivers

Another component of loss prevention comes down to investing in proper training for drivers. Drivers must be properly trained on loading and unloading cargo, using equipment, and keeping up-to-date logs. Additionally, drivers should be trained on how to handle and report accidents, which includes knowing never to abandon cargo loads in the event of an accident, mitigating loss of cargo, and taking inventory after an accident occurs. When drivers know how to prevent cargo loss, the risk of unnecessary on-route mistakes is reduced.

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