25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Operations


  • Description

Your search for automobile repairing service training ends here

ATC’s Fixed Operations Specialist (Automotive) program (Approved as a vocational program under the Private Career Colleges Act, 2005) is actually three programs in one. You will receive a wide angle view of dealer/store operations and management procedures within a dealership, a repair facility, a body shop and a retail parts store.

Automobile repairing service programs

  • Introduction to the Automotive Industry and Employment Skills
  • Service Facility and the Service Consultant
  • Communications: Customer Relations
  • Internal Communication, Relations and Supervision
  • Communication: Customer Delivery and Follow Up
  • Introduction to Automotive Parts Management
  • Product knowledge: Automotive Systems
  • Parts Management Procedures
  • Marketing and Selling in the Parts Department
  • Parts Pricing and Service Charges
  • Computerized Parts Management
  • The Manager’s Position
  • Material damage procedures
  • Vehicle construction
  • Damage analysis
  • Estimating principles
  • Mitchell flat rate estimating
  • Basic paint estimating
  • Review of body shop operations
  • Preparing estimates
  • Introduction to automated estimating
  • Advanced material damage procedures and vehicle construction
  • Introduction to Audatex Estimating
  • Introduction to ADP Parts and Service

“The Automotive Training Centre (Ontario) Ltd. operates as Canadian Automotive and Trucking Institute”

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Sherry Clark Transportation Operations and Dispatching

Hello, my name is Sherry.

I decided to take a course to further my education and hopefully make a better future for myself. After great deliberation and a lot of research on the job market, I decided on the Dispatching and Transportation Operations course.

When I started the course it was really different going back to school. However the friendliness of the staff made you feel welcome. I had no trouble getting into the swing of things. My instructors (Jerry and Lawrence) were always helpful and easy to talk to and very encouraging. I learned a lot and I also felt challenged, it was a great experience. I would recommend this course and ATC as a great choice of schools.

It was an experience I won’t forget, nor will I forget the people at ATC.

Thank you all for making it a wonderful few months. I feel confident that my future will be much brighter now.

Best Regards

Sherry

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Cambridge Campus

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