25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Advisor Training


After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Interested in automotive service advisor training?

Once your students will learn many aspects of automotive business operations with a specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry-specific software is featured in the computer lab sessions.

Key elements of the automotive technology training program

  • Dealership Fixed Operations
  • Service Consulting
  • Repair Order Write Up
  • Service Dispatching
  • Customer Relations
  • Service Marketing
  • Maintenance vs. Repair
  • Technical Service Bulletins
  • Recalls/Campaigns
  • Workplace Specific Hazards
  • Laws & Legislation
  • CAMVAP
  • New Car Warranty
  • Extended Warranty
  • Aftermarket Warranty
  • Parts Warranty
  • Warranty Administration
  • Warranty Auditing
  • Complaint Management
  • Telephone Skills
  • Automotive Systems
  • Parts Inventory Management
  • Parts Core Inventory Control
  • Parts Consulting
  • Parts Invoicing
  • Parts Cataloging
  • Parts Counter Set Up
  • Retail Parts Marketing
  • Wholesale Parts Marketing
  • Warehouse Layout and Design

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Angelo De Ciccio Automotive Service Technician

I chose to come to ATC because I was referred by a student that was already going there and he enjoyed the program very much. The length of the program is good as it is fast paced and there is no time wasted. With this training, I learned the “shortcuts” that are used in the industry, while still doing the right procedures. And all instructors provide you with equal amounts of knowledge and instruction. The length of the stage is good too, and on top of that, the stage counts on your hours and you get paid to do it! The flexible hours and the fact that the program is offered in French and in English is a plus. What’s also cool is that the school still help’s you after you’re done your training.

Where I work, they saw what I could do. And that’s because of what I learned at ATC. Right then, they knew they could trust me.

Angelo De Ciccio,

Graduate from the Automotive Technician program,

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