25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Advisor Training


After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Interested in automotive service advisor training?

Once your students will learn many aspects of automotive business operations with a specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry-specific software is featured in the computer lab sessions.

Key elements of the automotive technology training program

  • Dealership Fixed Operations
  • Service Consulting
  • Repair Order Write Up
  • Service Dispatching
  • Customer Relations
  • Service Marketing
  • Maintenance vs. Repair
  • Technical Service Bulletins
  • Recalls/Campaigns
  • Workplace Specific Hazards
  • Laws & Legislation
  • CAMVAP
  • New Car Warranty
  • Extended Warranty
  • Aftermarket Warranty
  • Parts Warranty
  • Warranty Administration
  • Warranty Auditing
  • Complaint Management
  • Telephone Skills
  • Automotive Systems
  • Parts Inventory Management
  • Parts Core Inventory Control
  • Parts Consulting
  • Parts Invoicing
  • Parts Cataloging
  • Parts Counter Set Up
  • Retail Parts Marketing
  • Wholesale Parts Marketing
  • Warehouse Layout and Design

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Stephen D’intino Auto Body Technician

My experience at the Automotive Training Centre has jump started my life, for it has allowed me to finally work in the field I have dreamed about since I was a child. The teachers were really clear in their explanations of challenging concepts and it made me feel comfortable in class. The best part of the experience was, that most of the learning process took place in the shop. The part of having mostly hands on learning made it so much more easier for me to comprehend those challenging concepts and it put me in a learning environment that I could actually flourish in. Another great part about my school experience would have to be, after the program was over, I found a job immediately and it’s been the best job I have ever had. For those reasons, I would like to thank the teachers and staff of The Automotive Training Centre for providing me with a strong base to move forward in my automotive career.

Stephen D’intino, graduate of the automotive technician program

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