25 Fleming Dr, Cambridge, ON N1T 2B1

Cambridge Campus

Automotive Service Advisor Training


After graduation, you will be prepared to take on a wide range of positions within the Automotive Service Sector. Here is a brief outline of some of the employment opportunities, job titles and responsibilities you might have once you have completed your training.

Interested in automotive service advisor training?

Once your students will learn many aspects of automotive business operations with a specific focus on customer service, service writing, vehicle repair, and parts. The program combines theory and practical exercises to provide workplace readiness. Industry-specific software is featured in the computer lab sessions.

Key elements of the automotive technology training program

  • Dealership Fixed Operations
  • Service Consulting
  • Repair Order Write Up
  • Service Dispatching
  • Customer Relations
  • Service Marketing
  • Maintenance vs. Repair
  • Technical Service Bulletins
  • Recalls/Campaigns
  • Workplace Specific Hazards
  • Laws & Legislation
  • CAMVAP
  • New Car Warranty
  • Extended Warranty
  • Aftermarket Warranty
  • Parts Warranty
  • Warranty Administration
  • Warranty Auditing
  • Complaint Management
  • Telephone Skills
  • Automotive Systems
  • Parts Inventory Management
  • Parts Core Inventory Control
  • Parts Consulting
  • Parts Invoicing
  • Parts Cataloging
  • Parts Counter Set Up
  • Retail Parts Marketing
  • Wholesale Parts Marketing
  • Warehouse Layout and Design

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Claude Meilleur Automotive Service Technician

At first, I had doubts about L’École de L’Automobile’s ability to provide me with the necessary knowledge for this career; mainly because of the length of the program they offer.

I had done three months in another school before, and it was boring so I quit. I really thought I wasted my time during these three months. At L’École de L’Automobile, I learned more in the first week then I did during the whole time I was at the other school.

At L’École de L’Automobile, the pace is fast and you need to be ready to work hard. I was studying a couple hours a night to make sure I succeeded. But my efforts really paid off. Shortly after I was done studying, I landed a job that was referred by the school.

I really enjoyed the smaller classes we had (fifteen students compared to thirty at my other school). L’École de L’Automobile offers a very efficient and professional learning experience. The teachers have great mechanical and educational skills.

Going to L’École de L’Automobile was definitely a positive experience for me and it gave me a new career.

Claude Meilleur, Graduate, Automotive Service Technician Program

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