Cambridge Campus

Automotive Service Operations

Description

Your search for automobile repairing service training ends here

ATC’s Fixed Operations Specialist (Automotive) program (Approved as a vocational program under the Private Career Colleges Act, 2005) is actually three programs in one. You will receive a wide angle view of dealer/store operations and management procedures within a dealership, a repair facility, a body shop and a retail parts store.

Automobile repairing service programs

Introduction to the Automotive Industry and Employment Skills
Service Facility and the Service Consultant
Communications: Customer Relations
Internal Communication, Relations and Supervision
Communication: Customer Delivery and Follow Up
Introduction to Automotive Parts Management
Product knowledge: Automotive Systems
Parts Management Procedures
Marketing and Selling in the Parts Department
Parts Pricing and Service Charges
Computerized Parts Management
The Manager’s Position
Material damage procedures
Vehicle construction
Damage analysis
Estimating principles
Mitchell flat rate estimating
Basic paint estimating
Review of body shop operations
Preparing estimates
Introduction to automated estimating
Advanced material damage procedures and vehicle construction
Introduction to Audatex Estimating
Introduction to ADP Parts and Service

“The Automotive Training Centre (Ontario) Ltd. operates as Canadian Automotive and Trucking Institute”

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

See more reasons

Amber Chursinoff-Myers Automotive Service Technician

My name is Amber Chursinoff-Myers and I am a recent graduate of the Automotive Service Technician Foundation program at the Automotive Training Centre.

I started the course with a bit of mechanical knowledge and was expecting the other students to treat me differently because I am female. Even though I was the only female in my class at the time, all the students treated me with respect and helped me when I needed it.

Attending ATC has helped me gain the knowledge to feel confident going on to my first year apprenticeship. As my program was nearing its end and I was doing my practicum, I realized that I love what I’m doing and I can’t wait to get started. Now that I am done with my program I can take my skills and knowledge to new heights as I proceed with my new job at Hallmark Ford.

Here is something I want to leave with you: Follow your dreams and you will succeed at anything. Don’t let life get you down. Life isn’t about finding yourself, it is about creating yourself. And for women, don’t be afraid to go into this trade, or let anyone tell you that you can’t do it because you are female. Women make great mechanics, and sometimes we do it even better!

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