Automotive service advisor Archives | Automotive Training Centre

An automotive service advisor interacting with a customer after completing his service advisor training

An Introduction To CAMVAP For Students In Service Advisor Training

The automotive industry is built on customer satisfaction. After service advisor training, understanding customer rights and dispute resolution processes will be crucial during your career. The Canadi

11 April 2024

A smiling auto service advisor handing car keys back to a customer after completing his service advisor training

4 Tips for Building Trust as an Automotive Service Advisor

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that

10 January 2024

Considering Service Advisor Training? 3 Essential Skills for Appointment Coordinators

Most auto repair shops are a hotbed of constant activity, and things can get pretty hectic at times. Amidst the chaos, it can be easy for mechanics to forget specific instructions or appointments or b

6 April 2023

Learning the lingo will make you an asset to clients and service techs

Why Learning The Lingo Matters in Your Automotive Service Advisor Career

When you are working as an advisor in the automotive service industry, communication is one of the most important skills to have. A successful advisor will act as an intermediary between clients and t

9 October 2019

Knowing where to place your attention will limit the number of distractions you’ll have

3 Ways an Automotive Service Advisor Can Boost Their Observational Skills

Observational skills are more than a little important for service advisors. These dedicated professionals use their observation skills to determine what the likely cause of a malfunction is. That’s

3 October 2018

4 Summertime Tire Care Tips You Can Offer During Your Service Advisor Career

After suffering through ice and snow during the winter, vehicles must get ready for a different kind of challenge over the warmer months. Tires, in particular, feel the force of rising temperatures an

2 May 2018

3 Things A Future Service Advisor Should Know About Ontario’s 3-Wheeled Vehicle Pilot Program

If you’ve been on the road in Ontario recently, you might have come across some vehicles that you’ve never seen before. These vehicles have only three wheels, as opposed to a car’s four and a mo

25 August 2016

3 Reasons Auto Service Writers Need Great Communication Skills

Many people think that they simply head over to the garage to speak with a mechanic when something goes wrong with their vehicle. What they don’t realize is that if mechanics had to stop what th

4 May 2016

How Online Aftermarket Sales Could Change Your Automotive Service Writer Career

Are you ready to take your first steps down the road to an automotive service career? A range of job prospects await those with the right training and motivation! For a secure, creative, and fulfillin

13 April 2016

6 Skills You’ll Need to Become a Successful Automotive Service Advisor

If variety is what you’re after, becoming an automotive service advisor is a great career choice. Your day-to-day tasks could range from liaising with customers and technicians, to sourcing parts or

20 November 2015

How to Answer Common Automotive Service Advisor Interview Questions

When people have car trouble, the auto service advisor is usually their first point of contact when they walk into a dealership or garage to get the necessary repairs done. The main responsibility of

14 October 2015

From McQueen’s Porsche to Sinatra’s Lamborghini: 4 Famous Cars Sold at Auction

For auto-lovers, nothing feels quite the same as owning a car that was once owned or driven by a celebrity. Of course, auction houses are aware that if the celebrity attached to the vehicle is one tha

4 September 2015

Feast Your Eyes on the First 3D-Printed Supercar

San Francisco-based company Divergent Microfactories (DM) has recently produced the first chassis made entirely with a 3D printer for a supercar known as the “Blade”. As you would expect f

16 July 2015

4 Great Reasons to Become an Auto Mechanic

For some people, wanting to become a mechanic is a dream they’ve had since childhood. They might have nostalgic memories of watching family members work on cars and have always dreamed of gettin

25 June 2015

Takata Corp. Has Acknowledged Their Airbags Are Defective

Last Tuesday, Japanese airbag manufacturer Takata Corp. declared that their airbag inflator mechanisms are defective in 33.8 million vehicles, setting in motion the largest auto recall campaign in US

28 May 2015

Land Rover Planning New SVX Line of Hardcore Off-Roaders

SVX used to be equated with the strangely designed, massive Subaru flop of the 90s, but now that’s no longer the case. If the rumours are true, then students who recently began their auto mechanic c

14 May 2015

Top 5 Auto Mechanic Pet Peeves

Auto mechanics definitely don’t have monotonous jobs. On any given day, they might find themselves painting vehicles, repairing transmissions or brake systems, or even completely replacing a truck�

7 May 2015

What’s Hot at the 2015 Auto Shanghai

Last Wednesday, the 16th International Automobile & Manufacturing Technology Exhibition (or Auto Shanghai) opened its doors. Several global automakers unveiled new, futuristic vehicles at the exh

30 April 2015

Luxury Automakers All Racing to Make Million-dollar Cars

In the past 10 years, almost every luxury auto maker has produced at least one model with a seven-digit price tag. Many of us can only dream of the chance to one day take such a car for a test drive,

16 April 2015

The Dusenberg Drag Race is Back!

Car enthusiasts and students in auto mechanic courses alike will be happy to know that the Dusenberg Drag Race is returning this September. If you can make it down to Auburn, Indiana, you can see cars

2 April 2015

Kenguru: The World’s First Truly Wheelchair Accessible Car

Trained professionals who have taken auto mechanic courses are capable of making a car wheelchair accessible, however this is certainly no easy (or cheap) task. There are currently very few cars on th

26 March 2015

Auto Enthusiasts Celebrate Jeep’s 75th Birthday!

This summer, Jeep—America’s favourite military-inspired truck— will be celebrating its 75th birthday. Auto enthusiasts will be honouring the world’s first Jeep, the Bantam Reconnaissance Car

12 March 2015

Canadians Love Their CUVs

There was once a time when most Canadian drivers fell into one of two categories: the gas-guzzling pick-up truck driver, or the economical and fuel-efficient compact passenger vehicle driver. However,

5 March 2015

Amber Chursinoff-Myers Automotive Service Technician

My name is Amber Chursinoff-Myers and I am a recent graduate of the Automotive Service Technician Foundation program at the Automotive Training Centre.

I started the course with a bit of mechanical knowledge and was expecting the other students to treat me differently because I am female. Even though I was the only female in my class at the time, all the students treated me with respect and helped me when I needed it.

Attending ATC has helped me gain the knowledge to feel confident going on to my first year apprenticeship. As my program was nearing its end and I was doing my practicum, I realized that I love what I’m doing and I can’t wait to get started. Now that I am done with my program I can take my skills and knowledge to new heights as I proceed with my new job at Hallmark Ford.

Here is something I want to leave with you: Follow your dreams and you will succeed at anything. Don’t let life get you down. Life isn’t about finding yourself, it is about creating yourself. And for women, don’t be afraid to go into this trade, or let anyone tell you that you can’t do it because you are female. Women make great mechanics, and sometimes we do it even better!

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