Automotive service advisor career Archives | Automotive Training Centre

Customer Service: A Guide for Students Pursuing an Automotive Service Consultant Career

In the automotive industry, there are many types of roles to choose from. If you’re a car lover but also enjoy working in a front-facing position that allows you to interact with customers directly,

16 November 2022

Learning the lingo will make you an asset to clients and service techs

Why Learning The Lingo Matters in Your Automotive Service Advisor Career

When you are working as an advisor in the automotive service industry, communication is one of the most important skills to have. A successful advisor will act as an intermediary between clients and t

9 October 2019

Self-service options can help address customer concerns and better balance your workload

Keeping Up with Customer Service: Adapting to Future Trends in Your Automotive Service Advisor Career

Customer service may seem like a fixed point in a changing age—after all, how many ways are there to make sure a customer is happy and your business is meeting their needs? You may be surprised to l

10 April 2019

Follow the same advice when handling online complaints

A Step-by-Step Guide to Handling Customer Complaints after Service Advisor Training

It’s impossible to avoid complaints in the workplace, and the internet age has meant there are even more avenues for customers to voice their concerns with a particular business. Service advisors in

10 October 2018

4 FAQs Clients Are Bound to Ask You During Your Service Advisor Career

When a client brings in their car to an auto repair shop or dealership, they’re almost guaranteed to have a long list of questions. The questions they’ll ask will usually depend on their reason fo

24 May 2018

Conveying the Benefits of a Radiator Flush During Your Automotive Service Advisor Career

Over miles on the road, a vehicle’s cooling system will collect sediment and rust. This buildup, which prevents the proper circulation of heat-dispersing antifreeze, can cause engines to overheat an

12 April 2018

Why Rental Companies Need Grads of Auto Service Training Programs

Automotive Service Advisor Career Spotlight: Working at a Car Rental Company

One of the best things about completing an auto service advisor program is how versatile your qualification will be. Trained service advisors can find work in a variety of different workplaces, includ

29 December 2017

4 Signs You’re Destined for a Career as an Auto Service Advisor

When you visit an auto service location, you don’t walk straight up to a mechanic working under a car’s hood and start gushing about that pesky engine issue that’s been troubling you for weeks.

30 November 2017

Auto Service Advisors Know These 5 Cars Are Among the Most Expensive to Maintain

When it comes to car repairs, there is as much variation in maintenance prices as there is variation in the car market itself. From simple procedures like oil changes to parts replacements and

2 November 2017

Futuristic Cars From the Frankfurt Motor Show You Could One Day See as an Auto Service Advisor

Every year, car lovers across the world wait with bated breath for the Frankfurt Motor Show, when the auto industry’s best and brightest release their up-and-coming vehicles for the world to feast t

28 September 2017

Lemon or Legendary? An Auto Service Advisor’s Guide to Unappreciated Cars

People get very particular about their cars, and tend not to be very forgiving about bad design choices. Weird angles, odd shapes, and sub-par performance can be unforgivable sins in the eyes of some

24 August 2017

A Look at the Most Recalled Car Brands for Aspiring Auto Service Advisors

Whether you’re watching a news channel, reading a newspaper, or scrolling through your Twitter feed, it won’t take long to find news about yet another vehicle recall. There are so many, in fact, t

20 July 2017

What’s Up With the “Shazam” App for Cars? What Auto Service Advisors Need to Know

Since the early days of the iPhone, the “Shazam” mobile app has allowed many millions of people to identify songs playing near them. Using the phone’s microphone, the app listens to the

22 June 2017

Summertime Car Problems You’ll Likely See Once You Become an Auto Service Advisor

Each season brings its own unique problems for cars, especially the summer. The combination of heat, road construction, and the tendency to drive long distances for summer road trips all contribute to

4 May 2017

3 Reasons Why Auto Service Advisors Can Avoid the “Customer Is Always Right” Policy

“The customer is always right” is one of the most enduring ideas in customer service… and also one that can be a little flawed. Yes, customers might leave temporarily happy if you ju

2 March 2017

Want to Become an Auto Service Advisor? 3 Signs You Have a Future in Sales

Any career that has an element of sales is bound to make life interesting. With a new challenge every day, a revolving door of customers who have unique challenges and needs, and constantly changing p

23 February 2017

How Students in Auto Service Advisor Training Can Succeed in Wholesale

After graduating from auto service advisor training, you will be qualified to work in a variety of fields. You could have the opportunity to work as a service advisor, retail parts clerk, and even as

5 January 2017

3 Times of Year Auto Service Advisors Will See Lots of Accidents

It’s no secret that certain times of year are more dangerous for driving than others. Seasonal variables like snow and rain can create hazardous conditions that make it difficult to keep a vehic

29 December 2016

Calling All Auto Service Advisors, Wireless Charging Technology for Electric Vehicles Is Here!

Imagine a world where drivers never had to touch a gas pump again. When they arrived home, they would simply drive into their garage or onto their driveway and park their car—never having to give a

3 November 2016

A Look Into Mobile Mechanic Businesses for Future Auto Service Advisors

When a customer steps into your garage, it’s likely that they’re taking valued time out of their day to have their car serviced. Customers often see getting their cars fixed or tuned up as both co

13 October 2016

EVEN Electric is charging the way electric cars are purchased

Attention All Future Auto Service Advisors! Check Out the New Canadian Auto Start-Up, EVEN Electric

Everybody knows the steps involved in buying a car. The customer walks into the dealership, checks out a few car models with the sales representative, test drives what he’s interested in, and then e

8 September 2016

Volkswagen is Going Green! 3 Upcoming Changes Explained for Students in Service Advisor Courses

Automotive giant Volkswagen (VW), the second largest auto manufacturer in the world, is beginning to make the move to more eco-friendly practices and vehicles. Volkswagen is coming off the heels of a

29 June 2016

3 Tips For Enhancing Your Automotive Service Advisor Career

As the main point of contact with the customer, auto service advisors play an important role in the service team, explaining service recommendations and estimates to customers, and convincing them to

13 November 2015

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Automotive service advisor career

Customer Service: A Guide for Students Pursuing an Automotive Service Consultant Career

Why Learning The Lingo Matters in Your Automotive Service Advisor Career

Keeping Up with Customer Service: Adapting to Future Trends in Your Automotive Service Advisor Career

A Step-by-Step Guide to Handling Customer Complaints after Service Advisor Training

4 FAQs Clients Are Bound to Ask You During Your Service Advisor Career

Conveying the Benefits of a Radiator Flush During Your Automotive Service Advisor Career

Automotive Service Advisor Career Spotlight: Working at a Car Rental Company

4 Signs You’re Destined for a Career as an Auto Service Advisor

Auto Service Advisors Know These 5 Cars Are Among the Most Expensive to Maintain

Futuristic Cars From the Frankfurt Motor Show You Could One Day See as an Auto Service Advisor

Lemon or Legendary? An Auto Service Advisor’s Guide to Unappreciated Cars

A Look at the Most Recalled Car Brands for Aspiring Auto Service Advisors

What’s Up With the “Shazam” App for Cars? What Auto Service Advisors Need to Know

Summertime Car Problems You’ll Likely See Once You Become an Auto Service Advisor

3 Reasons Why Auto Service Advisors Can Avoid the “Customer Is Always Right” Policy

Want to Become an Auto Service Advisor? 3 Signs You Have a Future in Sales

How Students in Auto Service Advisor Training Can Succeed in Wholesale

3 Times of Year Auto Service Advisors Will See Lots of Accidents

Calling All Auto Service Advisors, Wireless Charging Technology for Electric Vehicles Is Here!

A Look Into Mobile Mechanic Businesses for Future Auto Service Advisors

Attention All Future Auto Service Advisors! Check Out the New Canadian Auto Start-Up, EVEN Electric

Volkswagen is Going Green! 3 Upcoming Changes Explained for Students in Service Advisor Courses

3 Tips For Enhancing Your Automotive Service Advisor Career

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