service advisor Archives | Automotive Training Centre

Chatbots cann assist human employees, but they can’t replace them

3 Things You Should Know About Chatbots If You Want to Be a Service Advisor

Customer service is moving more and more into the future and that’s true for automotive service advisors as well. Chatbots are increasingly becoming a trend in customer service, including in the aut

6 September 2019

The Differences Between Working as a Service Advisor at a Dealership vs. at an Independent Garage

On top of there being so many automotive careers to choose from, there is also a fair amount of variety to be had even among roles that share a title. Working as a service advisor, for instance, can m

4 April 2018

Jumpstart Your Service Advisor Career With These 3 Tips for a Better Resume

Resume: it’s a six letter word that can strike fear into the hearts of students and new graduates everywhere. It’s often perceived as the golden ticket to getting that coveted interview and, hopef

28 October 2016

3 Things A Future Service Advisor Should Know About Ontario’s 3-Wheeled Vehicle Pilot Program

If you’ve been on the road in Ontario recently, you might have come across some vehicles that you’ve never seen before. These vehicles have only three wheels, as opposed to a car’s four and a mo

25 August 2016

Want to Become a Service Advisor? Here’s Our 3-Step Guide to Phone Follow-Ups

As the true customer service reps of any garage or dealership, service advisors play one of the most important roles in the industry. They are the face of a business as they greet customers when they

23 June 2016

3 Steps to a Successful Repair Order: A Guide for Students in Service Advisor Courses

When a client brings a car that needs work into a shop for repairs, the first person they will likely encounter is a trained automotive service advisor. An automotive service advisor plays many roles

8 June 2016

Maintenance Scheduling: A Guide for Students in Auto Service Programs

Are you passionate about connecting people with the services they need? Consider a career in auto service coordination and maintenance scheduling. A maintenance scheduler is a specialized member of an

25 February 2016

5 Car Maintenance Myths Debunked

It’s a fact: when it comes to basic car maintenance, drivers need to get their facts straight. Mechanics know—even drivers with the best intentions often throw money away on unnecessary services,

17 December 2015

BC’s Luxury & Supercar Weekend: A Guide for Aspiring Auto Service Techs

Every September, the BC Luxury & Supercar Weekend is held at the VanDusen Botanical Garden in Vancouver. During this year’s Luxury & Supercar Weekend, spectators viewed over $200 million

23 September 2015

Guess How Far the 2016 Chevy Volt Can Travel on Pure Electric Power

This month, Chevrolet announced its latest addition to the hybrid scene—a next-generation, plug-in hybrid Volt with a huge upgrade in the battery’s distance range per charge. The all-new 2016 Volt

26 August 2015

Don Draper’s Cadillac Coupe de Ville Sold for $48,980!

Once Mad Men aired its final episode this past May, a company called ScreenBid auctioned off 1,384 props, costumes and other pieces of memorabilia from the hit television series. Screenbid typically p

21 August 2015