Surrey Campus

Service Advisor Training

Automotive Service Advisor Training in Vancouver

This course teaches you the Auto Service Writer procedures and methods used to manage a repair or maintenance service from start to finish. This includes communicating with a customer to identify what work needs to be done, passing on this information to a technician, and managing the entire process to ensure the customer is completely satisfied.

This course, delivered by our industry-leading Auto Service Writer instructors, covers the following:

Introduction to the Automotive Industry and Employment Skills
Service Facility and the Service Consultant
Communications: Customer Relations
Internal Communication, Relations and Supervision
Communication: Customer Delivery and Follow Up

Learn more about Auto Service Writer opportunities by following the links below:

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

See more reasons

Sherry Clark Transportation Operations and Dispatching

Hello, my name is Sherry.

I decided to take a course to further my education and hopefully make a better future for myself. After great deliberation and a lot of research on the job market, I decided on the Dispatching and Transportation Operations course.

When I started the course it was really different going back to school. However the friendliness of the staff made you feel welcome. I had no trouble getting into the swing of things. My instructors (Jerry and Lawrence) were always helpful and easy to talk to and very encouraging. I learned a lot and I also felt challenged, it was a great experience. I would recommend this course and ATC as a great choice of schools.

It was an experience I won’t forget, nor will I forget the people at ATC.

Thank you all for making it a wonderful few months. I feel confident that my future will be much brighter now.

Best Regards

Sherry

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