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Surrey Campus

Service Advisor Careers


Automotive Service Advisor Careers in Vancouver

Following is a review of the entry level Auto Service Advisor positions you can expect to hold after graduation and where your career could lead in just a few years.

Auto Service Advisor employment opportunities

  • New Car Dealers
  • Pre-owned car dealerships
  • Retail automotive repair facilities
  • Automotive custom and specialty shops
  • Aftermarket stores
  • Heavy Duty Truck Repair facilities
  • Vehicle rental companies

Service Advisor Entry-level job titles

  • Service Consultant
  • Service Advisor
  • Daily Rental Consultant
  • Possible occupational advancements
  • Assistant Manager
  • Service Manager
  • Daily Rental Car Manager
  • Fixed Operations Manager

Typical job description for an Automotive Service Advisor

  • Greets customers, schedules service appointments and receives vehicle information
  • Listens to requests of the service desired and explains the repair or service order
  • Generates profit by selling service, repairs and parts
  • Estimates the cost and time needed to do the repair
  • Deals with customer account status and methods of payments
  • Handles customer complaints and ensures high customer satisfaction standards
  • Promotes service facilities to encourage repeat business
  • Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed
  • Carries out after sales follow ups to build and maintain positive relationships

Learn more about Auto Service Advisor opportunities by following the links below:

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Shirley Wright Auto Body Collision Estimator

You can start at Automotive Training Centres – Toronto Campus!

My Name is Shirley Wright and I did the Automotive Service Operations Program, which consists of Service Advising, Parts and Collision & Estimating. These modules gave me insight into how the overall industry works.

Service Advising highlights the importance of communication. Collision & Estimating deals with repairs and details for good analysis. Learning Auto Parts deals with components that make up the different systems of a car.

My co-op experience was wonderful, Thanks to Dipa, my Admission Advisor who helped guide me through the process and helped me to reach my career goals.

Thank you to my teacher Marc who has many years of experience and insight in preparing his students for this wonderful industry.

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