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Surrey Campus

Service Advisor Careers


Automotive Service Advisor Careers in Vancouver

Following is a review of the entry level Auto Service Advisor positions you can expect to hold after graduation and where your career could lead in just a few years.

Auto Service Advisor employment opportunities

  • New Car Dealers
  • Pre-owned car dealerships
  • Retail automotive repair facilities
  • Automotive custom and specialty shops
  • Aftermarket stores
  • Heavy Duty Truck Repair facilities
  • Vehicle rental companies

Service Advisor Entry-level job titles

  • Service Consultant
  • Service Advisor
  • Daily Rental Consultant
  • Possible occupational advancements
  • Assistant Manager
  • Service Manager
  • Daily Rental Car Manager
  • Fixed Operations Manager

Typical job description for an Automotive Service Advisor

  • Greets customers, schedules service appointments and receives vehicle information
  • Listens to requests of the service desired and explains the repair or service order
  • Generates profit by selling service, repairs and parts
  • Estimates the cost and time needed to do the repair
  • Deals with customer account status and methods of payments
  • Handles customer complaints and ensures high customer satisfaction standards
  • Promotes service facilities to encourage repeat business
  • Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed
  • Carries out after sales follow ups to build and maintain positive relationships

Learn more about Auto Service Advisor opportunities by following the links below:

Why Choose ATC?

Here are 4 reasons to choose Automotive Training Centre

Smaller classes for better learning outcomes

Flexible schedule: study while you work

Professional real world, industry experienced instructors

Intense hands-on training so you can master your skill set

Elliott Filippelli Auto Body & Refinishing Prep Technician

The past few years have been a roller coaster ride for me as I was unsure of what to do with the rest of my life. I knew that I wanted to be involved with cars in some way, and being an artist, led me to consider an art form in the Automotive Industry. I decided to become an auto body painter. Now that’s exactly what I am as I have successfully graduated from the Automotive Training Centre Auto Body & Refinishing program.

With a whole new love for employment, I have been hired by the company where I completed my Practicum – I am now working Monday to Friday at a job I very much enjoy.
I would like to extend a very special thank you to my teacher, Jason Zemaitis. Without Jason driving me to move forward or his way of teaching which was a perfect fit for me, I would not be where I am today.

Thank you ATC!

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